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King of Steam is locally owned and operated. We are mountain residents, serving our mountain communities. We strive to provide the best service possible, and we do it with a winning attitude. Excellence is our goal.
Hi there! Have some questions about our company? Find the answers below.
Depending on the type of carpet, and the "indoor weather" conditions, 8-24 hours.
Airflow Is key- turning on fans, and depending on the season, opening windows or turning up the heater will speed the drying process.
Walking on the carpet while It's damp is not recommended, as it can cause rapid re-soiling and re-appearance of stains.
Yes, if at all possible; especially if you have pets, as pet hair needs to be removed before the cleaning process.
We will move small items, such as end/ side tables, fans, pet beds, lamps, dining room chairs, etc. For Insurance reasons, we do NOT move: Heavy furniture of any kind, such as couches, sofa beds, entertainment centers, bookcases, beds, pool tables, etc.; breakable Items; electronics; or personal belongings. Please feel free to move anything you would like cleaned under/behind prior to our arrival.
Any furniture with metal on the bottom can cause the damp carpet to rust, and should not be placed back on the carpet until It is dry, without carpet "coasters" underneath (we can provide you with some If need be).
No, you do not. We are fully bonded and Insured: and we routinely gain access to homes via lockboxes, door codes, or keys provided by your representative.
Currently, we accept cash (in person), checks, or credit/debit cards. Unless you have a pre-arrangement with us, payment Is due upon services rendered. If you are not present, we will take your card Info over the phone, prior to starting the job.
M-F, 9-5
The cleaners at King of Steam Carpet Cleaning are trained, courteous, and dedicated to customer service.
Owner
Administrator/ Manager